Last updated: October 10, 2026.
This policy explains how Elf Decor Pro handles information in connection with elfdecorpro.com and requests about our lighting and decoration services.
Information you provide
When you request a quote or contact us, you may provide your name, phone number, email address, property address, service preferences, photographs, and other information about your project. Please share only information needed for your request. Do not send payment card details, passwords, or other sensitive information through the quote form or WhatsApp.
How quote requests work
The landing page’s quote buttons open WhatsApp with a prepared message. Information entered in the quote form is used in your browser to prepare that message. Opening WhatsApp does not automatically send it: you choose whether to send the message. WhatsApp processes information under its own terms and privacy policies. Once you send a message, Elf Decor Pro receives the information you include.
How we use information
We use information you share to respond to inquiries, prepare designs and quotes, arrange and provide services, communicate about your project, and keep records needed for our business or legal obligations.
Website technology and third-party services
The website uses WordPress and hosting services. Hosting systems may record technical information such as IP addresses, browser information, access times, and requested pages for website operation, security, and troubleshooting. WordPress uses cookies for functions such as administrator login. Your browser settings allow you to manage cookies.
The page loads fonts through Google Fonts. Requests to external font services can disclose technical information, including your IP address, to their providers. Following a WhatsApp link takes you to a third-party service. Those providers’ policies apply to their services.
Sharing, storage, and security
Information may be processed by service providers used for hosting, communications, and delivery of requested services, or disclosed when required by law. We seek to limit access to information to people who need it for those purposes. No website, device, or messaging service can guarantee absolute security.
Project information may be retained for service delivery, customer support, recordkeeping, and applicable legal requirements. You can contact us to discuss a specific record or request its correction or deletion. Some records may need to be retained where required by law or for outstanding transactions.
Your requests
Contact us if you would like to ask about your information, correct it, or request access or deletion. We may need to verify your identity before handling a request. Any rights available under applicable law remain unaffected.
Children
Our lighting services and this website are intended for adults arranging property services. If you believe a child has provided personal information to us, contact us so we can review and address it.
Changes and contact
We may update this policy as the website or services change. The date above identifies the most recent update.
For privacy questions, contact Elf Decor Pro on WhatsApp at (781) 605-8462.